Last updated: August 25, 2026
What is sold?
Our store offers hydration bottles, flavor cartridges, starter kits, accessories, and bundles.
Is shipping free?
Any free-shipping offer is shown and confirmed at checkout.
How long does an order take?
Preparation is usually 1–2 business days, followed by an estimated 3–5 business days in transit.
Can a new item be returned or exchanged?
Yes. Defective and non-defective goods, including a change-of-mind or mistaken selection, can be requested within 30 days after delivery. The product must be new, unused, and in original condition with its packaging, tags, and accessories.
How is a return sent?
Use mail return after authorization. The package includes a free return label, and there is no restocking fee. Exchanges depend on stock.
What if an item is damaged, defective, wrong, or incomplete?
Send the order number, checkout email, explanation, and requested product or packaging photos or video.
When is a refund processed?
An approved refund is returned to the original payment method within 10 days.
How can payment be made?
Use the credit or debit card methods actually displayed at checkout, subject to authorization.
How do I contact support and find full terms?
Use the contact information below. Complete Shipping, Refund, Payment, Privacy, and Terms pages are linked in the footer.
Are cookies used?
Necessary cookies and, when enabled, analytics and advertising-measurement tools help operate, secure, and evaluate the service.
Contact
Email: distratulcsgo@gmail.com
Mailing address: 297 Iowa River Rd, Nicholls, GA, 31554, United States
Phone: (515) 471-8431